Conference proceedings article

Engaging Minds – How Gamified Chatbots can Support and Motivate Learners in Digital Education



Publication Details
Authors:
Benner, D.; Schöbel, S.; Janson, A.; Leimeister, J.
Editor:
Bui, Tung X.
Publisher:
University of Hawaiʻi at Mānoa
Place:
Waikiki, Hawaii, USA

Publication year:
2024
Pages range :
54-63
Book title:
Proceedings of the 57th Annual Hawaii Interna8onal Conference on System Sciences, Hilton Hawaiian Village Waikiki Beach Resort, January 3-6, 2024
ISBN:
978-0-9981331-7-1
Languages:
English


Abstract

Blended and online learning is growing, and self-regulated learning is becoming more relevant. Most often, students struggle with organizing their own learning processes, lose focus or procrastinate. Keeping learners motivated and engaged can be a real challenge. Therefore, we present gamified chatbots as a potential solution. On the one hand, chatbots can provide a more engaging learning experience. On the other hand, gamification can provide motivational incentives to keep learners engaged and motivated. So far, not many studies have elaborated on how gamification can be effectively used to make a chatbot interaction more engaging or improve the learning experience. This study uses an experimental approach to distinguish how a combination of badges and a progress bar can support and motivate learners to stay engaged with their learning activities. We elaborate on the effects of gamified chatbots and support practitioners with guidance on how to design gamified chatbots in education.



Keywords
Chatbot, Education, Engagement, Gamification, itegpub, Motivation, pub aja, pub dbe, pub jml, pub ssc

Last updated on 2025-14-02 at 08:46